SHIPPING AND DELIVERY

AUSTRALIAN DELIVERIES

A $5 flatrate fee applies on all Australian orders. We endeavour to have your order sent out asap! This is usually dispatchced the next day, but for bulk orders please allow an extra day for handling. 

You will be notified via text message and email of the status of your order all the way - one notification on pick up, on its way, and delivered for your peace of mind.

NEW ZEALAND DELIVERIES

For NZ online orders a flat rate of $20.00 AUD applies for any amount of items.

INTERNATIONAL DELIVERIES

We now use DHL.

For all other international orders a flat rate of $45.00 AUD applies for any amount of items.

Please allow up to 7 days for delivery outisde of NZ and Australia.

 

RETURNS

Please note that the return policy only applies to online only, not available instore.

All returns are sent at own cost and should be delivered to:

Sheriton Shoes
Unit 8/1 Talavera Rd 
Macquarie Park NSW 2113 

To return merchandise for a refund, please follow the same instructions as above indicating your requirements. We will credit your original method of payment, excluding postage and handling.

Items purchased on Sale (discounted price from the full sales price) are eligible for an exchange or online credit note but not a refund.

Please fill in the Returns Form located inside the parcel you received with clear instructions for our team.

If you have any other questions about exchanges or returns, please contact us and we'd be glad to help you out.